![]() They should already know these from their time in bartending school, but be sure to include them in your restaurant training manual.īut it's helpful to include a written copy in the bar staff training manual, so they can easily refer back to it when necessary. In your training, cover the basic responsible alcohol-service guidelines and other regulations for your bartenders. This way, it will be much easier for new and older members of staff to work together and create an amazing customer experience. In addition to all that, it's best to get everyone familiar with common restaurant lingo like 86 meaning, for example. We even have a checklist of bartender duties if that fits your bar's processes better. Depending on how you divide the work at your bar. Your bartenders might also need to know how to complete a restaurant inventory spreadsheet or bar inventory template and restock items in your absence. Detailed descriptions of each basic procedure should be found in the restaurant training manual. From opening and closing procedures to bar cleaning and sanitation activities. You should include written copies for every procedure along with checklists in your restaurant training manual. ![]() In addition to your drink recipes, your bartenders need to be familiar with the basic procedures around your bar. ![]() Having a great focus on your POS system from the beginning of bar staff training will help keep your bar functioning smoothly and always in profit. When things get busy, that's when mistakes are most likely to be made. Your bartenders shouldn’t struggle with using the POS system or fixing an incorrect charge during a busy night. They should also know the comp drink policies. So it's critical to train your bartenders on how to use the POS system, open and close tabs, and handle cash. They are either mixing drinks, interacting with guests, or selling more beverages for your business. Your bartenders are also your sales associates. When preparing drink recipes, bartenders should be able to reference the restaurant training manual and the bar training they completed. But letting your bartenders create inconsistency in your guests’ experience is a standardized recipe for disaster. Some might argue that your guests won’t be able to notice the difference. And without a standardized recipe in place, each of your bartenders will have their own version of Bloody Mary. It is either ½ oz or 1 oz of vodka, 2 teaspoons of hot sauce or none. ![]() It's how to improve customer satisfaction in restaurants easily.įor example, when you Google the recipe for a Bloody Mary, every result is slightly different from the other. Having standardized recipes will help create consistency in the customer experience that your bartenders provide. The most important thing that your bartenders need to master is your drink recipes. Here’s a list of basic things that you should cover in the bar staff training manual for your bartenders similar to a restaurant training manual: Drink Recipes Even if you hire experienced bartenders, you will still need to train them on your bar’s specific procedures and policies. So it's no surprise that they are also the ones that require the most training. Having great bartenders is one of the most important factors that determine your bar’s success. This is why a restaurant training manual is essential. Learning how to train bar staff will be easier when you break it up into the groups of bar staff and what training they'll need. In the job-specific sections, focus more on bartenders and bar-backs because they typically require more training than other positions like servers and kitchen staff. In general, your bar staff training manual should include the following items: Restaurant Training Manual: Bar Staff Training Template When it comes to how to train bar staff, following these steps will give your team a better chance of running a profitable bar. It is more likely that you will have fewer discussions with them about the rules and consequences. Make the missing-shifts policy easy to locate in their training manual. For behavior, dress codes, standards of service, and general rules and policies for your bar staff. Like having a bar operations manual, having a bar staff training manual and restaurant training manual is the best way to communicate your expectations. It's also vital to being able to maintain a liquor license, which is extremely important after you put in the work of learning how to get a liquor license. This will keep them informed and hold them accountable for their work. When you hire bar staff, one of the most effective ways to ensure a high level of performance is putting in place bar staff training and education platforms. High performing employees are crucial to the success of every business, including successfully managed bars and restaurants. Have you heard of a restaurant training manual? This is a guide that will ensure your restaurant employees are properly trained and prepared for the workday.
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